mbi team

Jennifer Conrad

Director of Process Management

Jennifer Conrad is Director of Process Management at MacDougall Biomedical Communications. In 2014, following eight years of client account management, Jen decided to switch careers within the company, and was thankful that her colleagues were game. Her re-invention involved helping to develop project management as a dedicated role at MBI to help ensure that our projects are well-managed and delivered to clients on-time and on-budget. Beyond the project management function, Jen is responsible for helping to develop, implement and maintain MBI’s operational processes. Prior to assuming the process management role, Jen was an Account Manager at MBI, providing an array of communications services for her clients, including positioning, marketing, media strategy, scientific communications, event planning, and conference and publication strategy. Prior to joining MBI in 2006, Jen completed her Master's degree in health communication from a joint program at Emerson College and Tufts University School of Medicine. Jen received a Bachelor's degree in communication studies from James Madison University.
5 things you always wanted to know about Jen:

If I get stuck on an island, it better be...
one of the Florida Keys – even better if it’s Islamorada.

I've read almost everything ever written by...
Richard Russo and Barbara Kingsolver.

My last meal...
McDonald’s fries (sorry/not sorry), a box of Raisinettes, and a crisp glass of Sancerre.

Super powers are cliché, I just wish I could...
keep my email inbox under control.

Back in the day I was...
a grocery bagger/cashier, a hostess at Red Lobster, an intern at a lobbying firm, and, perhaps most absurd of all, an intern at a PR firm that required me to dress up in a “Grimace” (the purple McDonald’s character) mascot costume and play basketball with a bunch of kids in the middle of July (I’ve unfortunately misplaced the photographic evidence).